Shipping policy

Shipping methods and times vary by product type and by order. Most items are shipped directly by our production partners directly to you. Shipping times provided are estimates and not guarantees. If you need your order by a specific date, please message us with your request. Shipping estimates may be exceeded, especially during busy holiday seasons and product launches.

For physical items that have been shipped to you, we do our best to make sure that your order arrives in perfect condition. Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If your item arrives damaged, please reach out and let me know within 7 days of receiving your item. You'll need to provide me with your order number, name, and photos, and I'll do my best to help you out.