Each of our knitted apparel items is made custom and knit-to-order which means that we only start knitting once you have placed your order. Each garment is made using a machine-knit Jacquard technique to allow woven and intricate patterns. Once your order has begun knitting, we are unable to cancel, refund, edit, or make changes to your order (including address changes) so please double check your details during check out.
Production times range from 1-3 weeks depending on workload and holidays. If you need your order by a specific date or have questions about our current workload, please reach out; we are happy to help.
Your order will ship as soon as it’s done! Shipping to most major metropolitan areas takes 2-3 weeks for standard shipping and approximately 1 week for express shipping; however this can be delayed during busy seasons, so please plan ahead!
If you have any questions about the above, please email or DM us prior to ordering.
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Please note: if you wish to upgrade your knitwear order to express shipping, please ensure that only knitwear is in your cart. If you have any other product types in your cart, you will be limited to the standard free shipping option.
This item ships from China for free to the following countries:
Canada, Mexico, Australia, New Zealand, United Kingdom, Switzerland, Singapore, Japan, China.
Shipping with an upgrade to express works for all of the above, plus the following:
Hong Kong and Taiwan.
Shipping to Select EU countries is live again: France, Germany, Italy, Spain, Austria, Belgium, Czechia, Denmark, Ireland, Netherlands, Poland, Norway, Sweden, Slovakia, and Luxembourg.
Shipping to the US is now subject to a US Tariff Clearance Fee of approximately USD$5 per item and Express shipping is not available to US addresses.
Unfortunately, if your country is not listed above, we cannot currently ship our knitwear directly to you. We're also unable to deliver knitwear to PO boxes or APO/FPO addresses with our current carriers. If you have any questions, please ask!
We work with a US-based knitting partner with facilities in China where each knitted garment is knit custom just for you. Knitted garments are not mass produced and orders ship directly from the knitting facilities to minimize transport time and decrease waste. Facilities are certified by Elevate and WRAP to ensure fair and ethical labor practices and all knitwear are made from high-quality materials. If you have any questions, please reach out.
